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Secure and Safe

Security is a top priority at Tix. Without the confidence that their information is secure, ticket buyers simply won't buy tickets. A quick online search for "ticketing service hacked" shows why your patrons have reason to be concerned. Rest assured that Tix does not store credit card numbers and takes every measure to ensure you and your patrons information is safe with us.

Below is a list of some of the measures Tix takes to make sure your patrons' information is secure:

Tix does not store full credit card numbers. We only store the last four digits of the credit card for reference. This means that even if a hacker could gain unauthorized access to our system, there wouldn't be any valuable credit card information to steal.
Tix employs 128 bit Secure Sockets Layer (SSL) Encryption to make sure that sensitive information is secure as it's transmitted to and from your ticket buyer and the credit card processors.
Tix is Payment Card Industry (PCI) Level 1 Certified. PCI or PCI-DSS Level 1 is the highest (most secure) level of certification available from the Payment Card Industry. PCI Compliance is a stringent set of secure standards and measures that are set forth by credit card providers such as American Express, Discover, Mastercard and Visa.
Tix is one of the few ticketing companies listed in the Visa Global Registry of Service Providers. Inclusion in Visa's Registry requires that Tix meet Visa's program requirements and is in compliance with Visa's rules and applicable PCI DSS requirements.
Tix has been approved by the Nevada Gaming Commission. Tix is one of very few ticketing companies that have met the stringent requirements of the Nevada Gaming Commission for use in Nevada gaming establishments with entertainment venues and ticket sales.
Firewalls, biometric scanning, 24 hour video surveillance, daily site scans, PCI audits, intrusion detection, background checks, and encryption are just some of the measures that Tix takes to ensure that you and your ticket buyers' information is secure.

Please give us a call at (800) 504-4849 or email us at sales@tix.com to find out more. We're happy to answer any questions you may have about how we keep you and your ticket buyers' information safe.


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